Implementing a CRM was not as hard as I thought it would be. Felicia did all the heavy lifting. But it was definitely a change from how I was running my business. I was desperate to stop being owned by my chaos that I was willing to be unraveled by the change. I was really tired of how it used to be and now it’s not that way.
— Christy Farr, The Unruly Woman

 

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