I (heart) CRM software!
After spending over two decades working with CRM software and nearly a decade of providing CRM solutions to nonprofits and organizations, I understand how the right CRM can transform the work of any organization or business.
It actually makes my heart leap for joy when a client says something like, "I think that this (CRM software) is going to change my life"!
When I was in middle school, I used to enjoy watching the television show the A-Team. And when the character Hannibal would say, “I love it when a plan comes together", I would feel such satisfaction.
Thirty-something years later (I'm telling my age!), I feel such a satisfaction when developing plans for businesses and nonprofits to use their CRM software more effectively. It is one of my greatest joys to help individuals doing important work leverage their CRM software to work more efficiently and build deeper relationships with their customers, clients or supporters.
Want to read about my road to loving CRM software? Read here.